We are dedicated to getting your meaningful jewelry to you as smoothly and quickly as possible. Every piece is packed with love and care to ensure it arrives ready to be worn.

Processing and Dispatch

All orders are meticulously handled and prepared within 1-2 business days after you place your order. This processing time allows us to craft the final touches and prepare your unique piece for shipment.

Delivery Time

Once your order has been dispatched from our facility, the estimated delivery time is generally 5–6 business days. Please note that the actual delivery timeline may vary depending on your specific location and the services of our chosen courier.

Tracking Your Order

We want you to feel connected to your jewelry's journey. Once your package is on its way, we will share the tracking details so you can monitor its progress right up until it arrives at your door.

Important Notes on Shipping

While we take great care in packaging and selection of reliable carriers, please be aware of the following terms from our policies:

• Varying Timelines: Delivery timelines can fluctuate based on your geographical location and external courier service factors.

• Post-Shipment Liability: Please understand that BrassBerry is not responsible for any delays, losses, or damages that occur once the order has been officially shipped by the carrier.