Welcome to BrassBerry! By using our website, you agree to the following:

1. Products – Every piece is crafted with care using brass, thread, and energy-charged beads. Slight variations are natural and part of the charm.

2. Orders & Payments – Once you place an order, it is considered final. Payments must be made through the secure options available on our website.

3. Returns – We do not accept returns unless the item is defective. An unboxing video is mandatory to claim defects. In such cases, we provide store credit (no refunds). Return shipping is the customer's responsibility.

4. Shipping – We pack with love and care. Delivery timelines may vary based on your location and courier services.

5. Intellectual Property – All content on this website (photos, text, designs) belongs to BrassBerry. Please don't copy or use without permission.

6. Liability – BrassBerry is not responsible for any delays, losses, or damages once an order has been shipped.

7. Policy Updates – We may update these terms anytime, so please check back when shopping with us.

By shopping with us, you agree to these terms. Thank you for supporting handmade jewelry with meaning.